How to request support

Whenever you need any help or support, using the BasePress knowledge base wiki plugin, don’t be shy to contact us. We are always happy to help and letting us know of possible bugs can greatly help us fix them, for all users.

You can open a knowledge base support ticket directly from your WordPress admin panel. Navigate to the BasePress menu, click on Contact Us. A page will open with the following contact form:

knowledge base support

BasePress support form.

Select the reason you are contacting us and fill in all the necessary fields, then click SUBMIT. We’ll try our best to respond in the shortest possible time, during working hours from Monday to Friday European time.

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