Feedback Settings

The Feeedback feature allows visitors to help improving the Knowledge Base articles by sending messages from the articles directly.
The settings for this feature are:

1. Enable feedback Tick this checkbox to enable the feedback on your knowledge base articles.
2. Form Visibility Choose when the feedback form should be displayed. Options are “After Dislikes”, “After Likes and Dislikes”, “Always Visible”.
3. Form Label The label appear at the top of the feedback form. You can change here the text.
4. Submit button text This is the text used for the feedback submit button.
5. Message after successful submit This is the text that appears when a feedback was successfully submitted.
6. Message after failed submit This is the message that appears when a feedback submission failed.