Choose the version that best suits you and start building your knowledge base in no time
- Single Site License
- Build Single and Multi Knowledge Bases
- KBs and sections drug&drop reorder
- Unlimited sub-sections
- Boxed and List view for sections and sub-sections selectable independently
- SEO friendly permalinks
- Advanced Live searchbar
- Add searchbar with shortcode on any page or post to search KB articles
- Icons Selector for articles and sections
- Knowledge Base selector Widget
- Sections Widget
- Related Articles Widget
- 3 Themes included
- All features included in Free plan
- Advanced search results
- Articles voting
- Automatic Table of Contents
- Drag and drop articles reorder
- Popular articles widget
- Articles Navigation
- WPML support
- Content Restriction
- Multisite support
- Shortcode Editor
- 1 Year of updates
- 1 Year of Premium Support
- Distributed by Freemius
*Premium licenses will automatically renew one year after purchase. This can be cancelled at any time.
30 Days Money Back Guarantee
You are fully protected by our 100% Money Back Guarantee. If during the next 30 days you experience an issue that makes the plugin unusable and we are unable to resolve it, we'll happily consider offering a full refund of your money.
I was looking for a plugin like this and after talking to the plugin author to get it working 100% on the page builder I use (OptimizePress’s new Smart Theme) now I have a fully functioning KnowledgeBase that I don’t have to worry about migrating over every time I decide to try a new help desk software. The KB just lives on my WordPress site and I can easily change my forms to point to the new HelpDesk.
Take my advice and don’t rely on knowledge base products that are attached to your subscription with ZenDesk, HelpScout, Groove, or any of the other help desks. If you quit paying for those then all your time and effort you put into your KB will be lost if you don’t have all the data saved.
I have tried a couple other plugins but BasePress seems to be the best one out there so far.
Give it a try and you will love it!
When using any plugin there are two important things that I consider. #1 - Support. If I have a problem, how long to get it resolved. #2 - Usefulness and Quality. This plugin checks off both of these for me. Great support and powerful plugin. It’s worth your money if you need any kind of information database.
Great Knowledge Base Plugin
Just to say that this is a great knowledge base plugin. Easy to use, looks pretty good and with great features.
Awesome product & support
We bought this plugin for our Intranet to help organize all our content and it has been a perfect fit for us. It's simple to set up and very easy to use. Also, the Support has been beyond helpful — quick response time, knowledgeable, and friendly.
Great product and great support
Basepress is different then a lot of knowledgebase systems I have tried. It is very flexible, user friendly and you can create several knowledgebases for different products. Besides that the support is top notch! Elio is fast and the support is customer focused. So if you search for a knowledgebase system stop looking BasePress is your friend
Best Knowledge Base plugin!
I tried a few different plugins but none of them were as good as this one. Being able to have multiple products is a huge help for me as I need to support a range of products on my site. It’s really easy to set up and the support I’ve had from the developers when I reported a bug was amazing – all fixed within a couple of hours. I don’t know why you’d want to pay the silly prices others are charging when you have this available? Also love that you can try it out properly as you have everything you need in the free version – I will be upgrading just because it’s a great plugin.
Frequently Asked Questions
What do I get when I purchase BasePress?
When you purchase BasePress you are entitled to 1 year of updates and support via email. There is an automatic annual renewal after that period and we will send you an email a month before to remind you. You can cancel the renewal at any time if you wish so.
Does BasePress work with any WordPress theme?
We have put all the effort to make BasePress as compatible as possible. Yet depending on your WordPress theme you may need to adapt the look via css for a perfect fit. Theme customization is not included but we can guide you in the right direction.
What happens if I cancel the automatic renewal?
If you decide to cancel the automatic renewal you can keep using BasePress but you won't receive the latest updates and support. You can still renew your subscription at any time in case you need.
What happens if the plugin is not compatible with my WordPress installation?
BasePress has been tested and should work with any WordPress site from version 4.5 or higher. If for any reason it does not work for you and we cannot help you resolve the problem you can ask for a refund within 30 days from your purchase.